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Cares for your personal data ("personal data") and does everything possible to protect it. This Privacy Notice ("Notice") is a document that contains up-to-date information related to your privacy rights.
Data Subject Categories
In relation to us, you can be either a user, client, potential client and contractor.
User
This is any visitor to our website
Client
People who use our services
Potential Client
It is the user who shows interest in our product or service
Contractor
This is the performer of our clients' orders
What is a Privacy Notice?
Privacy Notice is a document, practically a statement of us as a Business (Controller) to you (data subject) that describes how we collect, use, retain and disclose personal data that we gather via http://localhost:4321 and our mobile application(s).
Our Notice covers our website and Services.
Why do you need to read it?
- It is important to us that you understand how the data is handled and what your privacy rights are.
- We want you to know that we do not own your data.
- We want you to know what rights you can exercise and how.
- We want you to know how we protect and to whom we give the data.
Information about the controller / business and contacts
Email for general questions:
Your Privacy Rights
You, as subjects of personal data, have some specific privacy rights. To exercise them, write us an email at admin@localhost:4321
Your rights vary depending on the laws that apply to you, but may include:
Right to Access
You can request an explanation of the processing of your personal data
Right to Rectification
You can change the information if it is inaccurate or incomplete
Right to Deletion
You can send us a request to delete your personal data from our systems
Right to Restriction
You may partially or completely prohibit us from processing your personal data
Right to Portability
You can request all the data that you provided to us, as well as request to transfer data to another controller
Right to Opt-Out
The right to prohibit the sharing or selling of your data
Right Against Automated Decision Making
You have the right not to be subject to a decision based solely on automated means
Right to withdraw your consent
You can withdraw your consent at any time
Right to lodge a complaint
If your request was not satisfied, you can file a complaint to the regulatory body
Note: Some states do not have their own privacy laws. The rights of residents of such states are governed by U.S. federal law. If your state is not on the list, please contact admin@localhost:4321
The state of Oregon (Oregon Consumer Information Protection Act) and state of Michigan (Identity Theft Protection Act (Act 452 of 2004)) do not currently have full-fledged privacy laws. However, they do have privacy requirements and the right of the data subject to opt out of advertising and other intrusive calls/messages.
Note: Depending on the state and legislative requirements we have from 30 to 60 days to exercise your request with the right to postpone it for 30 days more.
Data We Process
We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.
The data we process is divided into categories: technical information and data that is provided to us.
Technical information
When you visit our website, some data is collected automatically. We need technical data to operate, maintain, and improve our website. This includes data such as IP address, UTM parameters, geolocation, device type, browser type, cookies, user agent, user ID and data about your interaction with the website - session ID.
Data provided by User
By default we process only technical information:
| Data we collect | Reason for data collection |
|---|---|
| IP address, UTM parameters, geolocation, device type, browser type, cookies, user agent, user ID and data about your interaction with the website - session ID. | Smooth operation of the website |
Data provided by Potential Client
We can collect:
| Data we collect | Reason for data collection |
|---|---|
| Full name, email, phone number | Contact you |
| ZIP code, home address | Understand if we can provide services in your area, search for information about the average cost of similar services in your region |
| Important features, type of project, start time | Proposal writing, finding contractors for services |
| Other data that we can collect based on your individual project | Proposal writing, finding contractors for services |
| Email, phone | Marketing, hot calls |
| IP address, UTM parameters, geolocation, device type, browser type, cookies, user agent, user ID and data about your interaction with the website - session ID. | Smooth operation of the website |
Note: We are looking for the best specialists for your order. So that the specialists can contact you in order to take into account all your preferences, we give them some of your personal data: date and time of your application, full name, phone number, type of service, user ID, previous order history
Data provided by Client
We can collect:
| Data we collect | Reason for data collection |
|---|---|
| Full name, email, phone number | Contact you, provide a service |
| ZIP code, home address | Understand if we can provide services in your area, search for information about the average cost of similar services in your region |
| Insurance information | To qualify quotes |
| Estimate details: name, email, Kind of property | To properly bill |
| Start time, status of order | Performance of a contract |
| Other data that we can collect based on your individual project | To perform the work, proposal writing, finding contractors for services |
| Email, phone | Marketing, letters with notification of order status |
| IP address, UTM parameters, geolocation, device type, browser type, cookies, user agent, user ID and data about your interaction with the website - session ID. | Smooth operation of the website |
Data provided by Contractors
We can collect:
| Data we collect | Reason for data collection |
|---|---|
| Name, registration number, contacts | Conclusion and performance of the contract |
| Name of representative, contacts, position, business information | Conclusion and performance of the contract |
| Payment information | Contract performance |
| Advertising preferences | Advertising company settings |
| IP address, UTM parameters, geolocation, device type, browser type, cookies, user agent, user ID and data about your interaction with the website - session ID. | Smooth operation of the website |
Note: some of the information from contractors we collect offline.
We store the data during the performance of the contract (during your interaction with our service) and 36 months after or until you withdraw your consent (if the processing is based on it). In this case, your data will be deleted from our servers within 30 days of your request.
Note: We do not knowingly process personal data of users under the age of 16 without consent from legal representative(s). If you are such a user, or you are a legal representative of the user, please let us know by email.
Why do we collect data?
We are committed to protecting the privacy of your information. We use the information we collect and receive to:
- provide, maintain, and improve our website and service;
- provide troubleshooting and customer support;
- protect our Service for all our users;
- contact you.
Sale of data
We do not sell your information. But we may transfer your personal data to some of our contractors. This is part of providing you with our services. Learn more in the next section.
Sharing and transferring of data
Your personal data is stored in our databases on servers. Our servers are located in the US (Michigan, Ohio, Virginia, Oregon, California), Brazil and Canada. We may transfer your data to our employees for the purpose of fulfilling a contract. We may also transfer your data for the following reasons:
Consent
We transfer your personal data based on your explicit consent.
Compliance with the law
We won't disclose your personal data to third parties unless it is necessary:
- to comply with a government request, court order, or applicable law;
- to prevent unlawful use of our website;
- to protect against claims of third parties;
- to help prevent or investigate fraud.
Transfer to third parties
We transfer your personal data to third parties on the basis of a public offer/ terms of service for processing on our behalf, subject to technical and organizational measures to protect your personal data.
We share your data with the service providers who, for example, help us:
- operate, develop, and improve the features and functionality of our website.
- advertise
- provide you with their services
- complete your payment transactions
- fulfill your support requests
- communicate with you as described elsewhere in this Privacy Notice
Service Providers We Use
Customization and ease of use of the website
The data we transmit is limited in purpose and protected. You can read about how Facebook processes personal data here.
Yahoo and AOL (Yahoo product)
Using online services and electronic bulletin boards
The data we transmit is limited in purpose and protected. You can read about how Yahoo and AOL (Yahoo product) processes personal data here.
Taboola
Detection and native advertising
The data we transmit is limited in purpose and protected. You can read about how Taboola processes personal data here.
Advertising, promotion on the Internet and for analytics
The data we transmit is limited in purpose and protected. You can read about how Google processes personal data here.
Hotjar
Discovering, consolidating, and communicating user needs
The data we transmit is limited in purpose and protected. You can read about how Hotjar processes personal data here.
TikTok
Attracting new customers, advertising services
The data we transmit is limited in purpose and protected. You can read about how TikTok processes personal data here.
Nextdoor
Advertising, service offerings
The data we transmit is limited in purpose and protected. You can read about how Nextdoor processes personal data here.
Security
We use both physical and electronic means as well as procedural security measures to protect personal data we process. We have put in place reasonable operational and technical measures to restrict access to your data:
- Data is stored on the server and is available to Siren employees who have access to the admin panel. Contractors may have limited access to some information.
- Developed internal instructions.
- implemented encryption TLS/SSL, firewall and other security measures to ensure security of your data.
Such measures will help to protect your personal data from loss, unauthorized access, disclosure, alteration or destruction. If you have reason to believe that your interaction with us no longer secure, please notify us immediately by contacting us in writing at admin@localhost:4321
The use of cookies
We use cookies necessary for the functioning of the website. By using cookies, we receive the technical information specified in section "Data we process" and our Cookie Policy.
If you want to disable cookies, then you can find instructions for managing your browser settings at these links:
The updates of the Privacy Notice
This Privacy Notice and the relationships falling under its effect are regulated by the GDPR and the privacy laws adopted in the United States, viz: Consumer Privacy Act (CCPA) and California Privacy Rights Act, Consumer Data Protection Act (Virginia), Protect Personal Data Privacy (Colorado), Delaware Online and Personal Privacy Protection. Existing laws and requirements for the processing of personal data are subject to change. We are honoring our obligation to keep you informed of updates to the Notice by posting the document on the website. To make sure you don't miss it, please check back regularly for updates.
Privacy legislation
This Privacy Notice is created and governed by applicable privacy laws. We have also referred to legislation in individual states that has not yet been enacted or has not yet entered into force to indicate your rights. You can see a list of these laws here:
- state of California — California Consumer Privacy Act and California Privacy Rights Act;
- state of Virginia — Consumer Data Protection Act;
- state of Ohio — Ohio Personal Privacy Act*;
- state of Colorado — Protect Personal Data Privacy;
- state of Nevada — Nevada Privacy Law;
- state of Massachusetts— Massachusetts Information Privacy Act*;
- state of Minnesota — Minnesota Consumer Data Privacy Act*;
- state of New York — New York Privacy Act*, Digital Fairness Act*;
- state of North Carolina— Consumer Privacy Act*;
- state of Pennsylvania— Pennsylvania House Bill 1126*;
- state of Delaware — Online and Personal Privacy Protection;
- Canada — Personal data Protection and Electronic Documents Act 2000 and Canada's Anti-Spam Legislation.
* — pending bills.
